AIO: Optimizing Your Business for AI Search

AI is rapidly changing how we work, live, and market our businesses.

Google Stage with announcement that AI that Google AI was used 180 billion times in one year.

Adapting to a New Search Landscape

Gartner, a technology research and advisory firm, predicts that traditional search engine volume will drop 25% by 2026. Online user behavior is changing and many of the data points we’ve traditionally used to track success are becoming less meaningful as users conduct research with AI chatbots instead of relying on search engines. But the good news is the basics of marketing have not changed. The importance of brand building has not changed. In fact, branding and differentiation will become even more critical as users gain access to deeper insights about products and services through AI chatbots.

What is AIO?

AI Optimization is about aligning your marketing strategy with the realities of how AI-powered tools, like chatbots, voice assistants, and intelligent search engines, influence customer interactions. Unlike traditional SEO, which focuses on keyword searches, AIO focuses on understanding intent, context, and personalization—the elements AI uses to deliver the most relevant answers and experiences.

AI doesn’t just process words; it processes meaning. It connects dots, draws conclusions, and anticipates needs. AIO is about ensuring your brand fits seamlessly into this new web of connections.

Optimize For AI by Going Deeper

Optimizing your web presence will be even more critical in the era of AI. Every review, discussion, web page, video, and podcast that mentions your brand becomes a potential talking point for an AI chatbot. The more information you (and your audience) share about your business, the easier it will be for AI to help users understand your value. And while this will be great for consumers, it also means that business owners need to be particularly diligent about organizing and publishing information about their products and services. It means providing a deeper level of content that allows people to access more details when making a purchase decision.

How Customer Behavior is Changing

The rise of AI has fundamentally changed how people seek information and make decisions:

1. From Searching to Finding: Customers now expect instant, accurate answers instead of sifting through pages of search results.

2. From Browsing to Conversing: AI chatbots and voice assistants have made interactions more conversational and personalized.

3. From Passive Consumption to Active Expectation: Customers want tailored solutions delivered proactively, without them having to ask twice.

These shifts demand a new approach to marketing—one that anticipates and aligns with how people think and behave in an AI-first world.

How Diviner Can Help You Adapt

At Diviner Agency, we help businesses navigate the profound shifts brought about by artificial intelligence—not just in technology, but in how customers think, search, and engage. AI Optimization (AIO) represents the next evolution in digital strategy, moving beyond traditional SEO to focus on how AI is reshaping customer behavior.

Our AIO services are designed to help your business embrace these changes and thrive in the evolving digital landscape. Here’s what we focus on:

1. Intent-Driven Content Creation

We help you craft content that goes beyond keywords to answer deeper, more complex questions. This isn’t about ranking—it’s about being the most relevant, authoritative source for AI-driven tools.

2. Structured Data and Schema Markup

AI thrives on structure. By implementing advanced schema markup, we ensure your content is easily understood by AI, increasing your visibility in featured snippets, voice search results, and intelligent answers.

3. Conversational Marketing Strategies

We optimize your messaging for voice and conversational search, ensuring your brand is part of the dialogue when customers engage with AI chatbots or assistants.

4. Personalization and Engagement

AI tools prioritize personalized experiences. We help you create dynamic content, user flows, and campaigns that adapt to individual customer needs, fostering deeper engagement.

5. Enhanced Customer Journeys

AI influences every stage of the customer journey, from discovery to decision-making. We map and refine your digital touchpoints to align with how AI guides users through their journey.

AIO Marketing Strategies

To succeed in the age of AI, businesses should embrace these key activities:

Answer Questions, Don’t Just Sell: Create detailed, useful content that solves problems and builds trust. FAQs, how-tos, and comprehensive guides are invaluable.

Optimize for Voice and Conversational Search: Use natural, conversational language in your content to align with how people speak to AI tools.

Invest in Rich Media: AI often pulls from multimedia content like videos and infographics—ensure these assets are optimized and accessible.

Leverage AI Tools for Insights: Use AI-driven tools for customer behavior analysis, intent mapping, and predictive analytics to stay ahead of trends.

Focus on Customer Experience: From faster load times to personalized interactions, ensure every aspect of your digital presence feels seamless and intuitive.

This Is Now. Not Tomorrow

The rise of AI isn’t a distant future—it’s happening now. Businesses that adapt to these shifts today will gain a competitive edge. The key is understanding that AIO is not just about technology; it’s about understanding your customers on a deeper level and aligning your strategies to their changing expectations.

At Diviner, we don’t just optimize for AI; we help you optimize for people in an AI-driven world.

Chris Bolton standing in front of board with sticky notes, doing web strategy work in Portland office
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